We have just completed building a Condo in Stow and American Security has been a joy to work with in meeting our A/V needs. From the initial phase of rough in wiring during construction , then wall mounting TVs upon move in and finally tuning the entire system, they have provided a World Class product and World Class service. The service technician was always on time, very friendly and explained the system features and operational modes. Calls to customer service were promptly answered by a very friendly agent, not the usual "press 1 for English, 2 for Spanish that is so frequent today. I can not recommend American Security enough for any of your A/V needs.
My experience has been very good, with the equipment and personnel of American Security. Whenever I had any problems, which have been few, the service group have been quick to respond and fix it. I recently had a communication problem with the iPhone app, and a service representative stayed on the phone with me to solve the problem. I also had a communication problem, due to a power outage, which was quickly resolved by a service representative coming to my house and replacing the defective component. I would recommend American Service & AV Systems company to anyone needing a security system.
We had a good experience with this company from initial sales meetings to installation. We are currently enjoying the safety and security of our new system without any problems.
We use them for nanny cams and they work great. We did have problems with getting feed from the cameras but they were able to fix quickly the problem